| Frequently Asked Questions | | | | | | Q: What methods of payment do you accept?
A: We accept Visa, MasterCard, American Express, Discover, as well as Paypal.
Q: How do I know if ordering online is secure?
A: We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only we are able to decode your information. With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.
Q: I live outside of the United States. Can I order through your web store and ship it directly here?
A: We can only ship the merchandise to customers in the United States and Canada. We are in the process of shipping internationally please check back shortly. Q: How will I know that my order has been received and is being processed?
A: You'll receive an order acknowledgment by e-mail once it's received. Also you can track your order status in your account.
Q: Can I modify or adjust my order?
A: Due to our efforts to ensure that you receive your order as quickly and accurately as possible, you are not able to cancel or make changes to your order after you have placed it with us. You are able to modify or cancel your order if the merchadise you ordered is out of stock or on back order. Ocassionaly items will go out of stock without notice on the web site. Q: What is our return policy?
A: Please see Returns / Exchanges. |
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Last Updated ( Friday, 02 May 2008 )
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